How to Pause or Control Your Automated Texting Schedule with Texting Betty
Need to pause your automated text messages or limit when Texting Betty operates? Whether you’re going on vacation, want to respect after-hours boundaries, or simply need a break from automation, controlling your Texting Betty activity is straightforward. Let me walk you through the simple process of managing your texting automation schedule.
Accessing Your Texting Betty Settings
The first step is getting to the right place in your Follow Up Boss account. Once you’re logged in, you’ll find Texting Betty as an embedded app within your CRM. From there, navigate to the Usage section and click on the Usage Panel.
If you don’t see the Usage option available in your account, don’t worry. This feature might just need to be enabled for your account. Simply reach out to the Texting Betty support team at support@textingbetty.com, and they’ll activate it for you right away.
Customizing Your Business Hours
Once you’re in the Usage Panel, look for the Settings option and select Business Hours. This is where the magic happens. By default, Texting Betty typically operates Monday through Sunday, sending automated messages throughout the week.
Want to give yourself weekends off? Simply deselect Saturday and Sunday from the list of active days. Need to pause activity on specific days for holidays or special events? Just uncheck those days, click update, and you’re all set. The interface makes it easy to customize exactly when you want your automated texting to run.
Pro tip: If you need to completely pause all Texting Betty operations—perhaps during a company-wide vacation or while you restructure your messaging strategy—you can deselect all days of the week. This effectively stops all automated text messages from going out until you’re ready to turn them back on.
Making Changes Stick
Remember that after making any adjustments to your business hours, you need to click the Update button to save your changes. This ensures your new schedule takes effect immediately and your automated messages will only send during the times you’ve specified.
Managing your Texting Betty activity is all about maintaining control over your customer communications. Whether you’re fine-tuning your availability or taking a complete break from automation, these settings give you the flexibility to operate on your terms. If you run into any questions or need additional help with your Texting Betty setup, the support team at support@textingbetty.com is ready to assist.
